Privacy policy
PRIVACY POLICY
ONNIBAC Privacy Policy
The ONNIBAC Privacy Policy comes into effect on June 9, 2024
Welcome to the products and services provided by ONNIBAC. ONNIBAC Germany GmbH, as an ONNIBAC operator (or "we"), is well aware of the importance of personal information to users (hereinafter referred to as "users" or "you") who use our products and services (hereinafter referred to as "ONNIBAC Services"). We solemnly promise to protect your personal information and privacy security. When you use ONNIBAC services, we may collect and use your relevant personal information. We hope to explain to you through the ONNIBAC Privacy Policy (hereinafter referred to as "this policy") the processing rules corresponding to the collection and use of your personal information, as well as the ways we provide you with access, correction, deletion, and protection of this personal information, in order to better protect your rights.
This policy applies to all products and services provided by ONNIBAC. In case of any conflict with similar provisions in the ONNIBAC User Agreement, this policy shall prevail.
It should be noted that this policy does not apply to services provided to you by other third parties, and the services provided to you by third parties are subject to the privacy policy separately explained to you.
【 Special Reminder 】 Before using ONNIBAC services, please carefully read (minors should read with their guardians) and understand this policy (especially the content marked in bold or underline) in order to make appropriate choices. Once you agree or continue to use our products or services after we update this policy, it means that you agree that we will process your relevant personal information in accordance with this policy.
After reading this policy, if you have any questions about this policy or related matters, you can contact us through customer service and we will provide you with answers as soon as possible.
Version update date: June 9th, 2024
Version effective date: June 9th, 2024
If you have any questions, opinions or suggestions, you can contact us through the following contact information:
Contact phone number: 13102299049
Contact email: tjhaiwaiapp@163.com
Registered address: 420 NORTH BRIDGE Road
#04-28
NORTH BRIDGE CENTRE
SingAPORE (188727)
Common office address: 420 NORTH BRIDGE Road
#04-28
NORTH BRIDGE CENTRE
SingAPORE (188727)
1、 How do we collect and use your personal information
We collect your personal information mainly to make it easier and more satisfactory for you to use ONNIBAC services. ONNIBAC's goal is to provide all Internet users with a safe and comfortable shopping experience. And this information helps us achieve this goal.
（1） We will collect and obtain your personal information through the following channels:
Third party services
ONNIBAC services may access or link to social media or other services provided by third parties (including websites or other forms of services). Including:
1. You can use the "Share" button to share certain content on ONNIBAC with third-party products, or you can log in to ONNIBAC services using third-party services. These functions may collect your information (including your log information) and may be installed in cookies on your computer to function properly;
2. We may access third-party SDKs or other similar application services, and when you use such third-party services on Huali Net, the third party may collect and process some of your information. At present, the third-party SDKs or other similar application services we access and the corresponding information collection situation mainly include:
(1) The Push SDK of various mobile phone manufacturers may collect your device information for pushing/sending notification bar messages;
(2) Payment SDKs may collect information about your device to determine if the payment environment is secure; We may also collect your bank account information and real name authentication information for transaction verification and order payment;
(3) The operator SDK may collect your device information and phone number for quick and convenient login to ONNIBAC;
(4) The device system SDK may collect information about your device for monitoring system operational security, diagnosing and resolving system failures.
(5) The Push SDK of various mobile phone manufacturers may collect information on your installed program list and use merge link technology for technical push. When a device has multiple APP push links active at the same time, we will randomly merge them into one link to achieve the goal of saving power and traffic for you. Therefore, we need to obtain application list information; At the same time, we provide intelligent push function to recommend higher quality push content through this information, reducing the disturbance of useless push information to you.
(6) Our product integrates Youmeng+SDK, which needs to collect your device's Mac address, unique device identification code (IMEI/androidID/IDFA/OPENUDID/GUID, SIM card IMSI information) to provide statistical analysis services, and calibrate the accuracy of report data through geographical location to provide basic anti cheating capabilities.
(7) Our product will access and obtain the trackid in the Huawei App Market through the Content Provider for precise promotion data statistics.
Third party SDK directory (including the name, purpose, method of use, type/scope of personal information collection data, specific official privacy policy link address):
We will conduct strict testing on third-party SDKs and promptly disclose the latest information on accessing SDKs to you. Please refer to the official privacy policy of third-party SDKs for details.
SDK Name: QQ Internet SDK, Tencent Avatar SDK
Purpose of use: To support QQ authorized login and assist users in sharing content with QQ clients
Usage: SDK acquisition
Information collection types: local application list, geographic location information, device identifier, network device hardware address, network status information
Third party SDK privacy policy: https://open.tencent.com/
SDK name: individual push SDK, number of push applications, and application statistics
Purpose of use: Push messages
Usage: SDK acquisition
Information collection types: device identifier, network device hardware address, network status information, operator information, geographic location information, Bluetooth permissions, device IMSI, device serial number, hardware serial number
Third party SDK privacy policy: https://docs.getui.com/privacy/
SDK Name: Youmeng SDK, uc Woodpecker SDK
Purpose of use: Data analysis service
Usage: SDK acquisition
Information collection types: IDFA, network information, WIFI mac, location information, unique device identification code, network permissions, reading phone status and identity, full network access permissions
Third party SDK privacy policy: https://www.umeng.com/page/policy
SDK Name: WeChat SDK
Purpose of use: Used to share products and activities on social media and WeChat friends; WeChat payment
Usage: SDK acquisition
Collect personal information field: None
Third party SDK privacy policy: https://developers.weixin.qq.com/doc/oplatform/Mobile_App/Access_Guide/iOS.html
SDK Name: Huawei Push SDK
Purpose of use: for message push
Usage: SDK acquisition
Collect personal information field: device unique identification code
Third party SDK privacy policy: https://consumer.huawei.com/cn/privacy/privacy-policy
SDK Name: Xiaomi Push SDK
Purpose of use: for message push
Usage: SDK acquisition
Collect personal information fields: device unique identification code, network status, network format
Third party SDK privacy policy: https://dev.mi.com/console/doc/detail?pId=1822
SDK Name: Meizu Push SDK
Function: Used for message push
Usage: SDK acquisition
Collect personal information fields: current traffic card IMSI, location information
Third party SDK privacy policy: https://open.flyme.cn/open-web/views/push.html
SDK name: Alipay SDK
Purpose of use: It can help users complete payments and provide security authentication services
Usage: SDK acquisition
Collect personal information fields: device identifier, location information, operator information, Wi Fi address, application list
Third party SDK privacy policy: https://docs.open.alipay.com/54
SDK Name: Extreme Verification SDK
Purpose of use: To identify and intercept batch automated operations of machine programs
Usage: SDK acquisition
Collect personal information fields: location information, device information
Third party SDK privacy policy: https://www.geetest.com/Private
SDK Name: Gaode Open Platform
Purpose of use: To achieve localization/display of maps
Usage: SDK acquisition
Information collection types: stored personal files, location information, reading phone status and identity, network information, sensor information, third-party SDK privacy policy: https://lbs.amap.com/agreement/compliance
SDK Name: Google Analytics SDK
Purpose of use: Data analysis service
Usage: SDK acquisition
Collect personal information types: location information, email address, application, browser, and device information
Third party SDK privacy policy: https://policies.google.cn/technologies/partner-sites?gl=cn
SDK Name: Mobile Security Alliance SDK
Purpose of use: Generate User Device Unique Identifiers (OAIDs) to improve service quality for users
Usage: SDK acquisition
Type of personal information collection: device manufacturer, device model, device brand, device network operator name
Third party SDK privacy policy: http://16054554.s21i.faiusr.com/61/ABUIABA9GAAgx5iGjgYo2_j-1AE.pdf
1. The information you provided. For example:
(1) The information you provide to us when registering for an ONNIBAC account or using ONNIBAC services;
If the information you provide contains personal information of other users, you need to ensure that you have obtained legal authorization before providing us with this personal information. If it involves personal information of a child, you need to obtain the consent of the child's guardian before providing it.
(2) The shared information you provide to other parties through the ONNIBAC service, as well as the information stored when you use the ONNIBAC service.
Please note that if you disclose your information within the public area visible to other users in the ONNIBAC service, or in your responses to information uploaded or published by others, such information may be collected and used by others. When you discover that others have improperly collected or used your information, you can contact us through the feedback channels listed in the "How to Contact Us" section of this policy.
2. Your information shared by others. That is, the shared information about you provided by other parties when using ONNIBAC services.
3. We have obtained your information. When you use ONNIBAC services, we collect, summarize, and record information authorized by you, such as log information, location information, and device information.
（2） We will collect and use your personal information of the following types for the following purposes:
1. Helping you complete registration/login
To complete the account creation, you need to provide your email address, phone number for registration, and create your username and password. If you only need to use basic services such as browsing and searching, you do not need to create an account or provide the above information.
If you choose to log in to ONNIBAC using a third-party account that is not an ONNIBAC account, we may obtain your third-party account information from a third party based on your authorization and bind it to your ONNIBAC account, allowing you to directly log in and use ONNIBAC services through the third-party account.
During the registration/login process, if you provide the following additional information, it will help us provide you with a better shopping experience: your nickname, gender, date of birth, profile picture, and relevant information such as your real name authentication. But if you do not provide this information, it will not affect the basic functions of your use of ONNIBAC services.
2. Provide you with basic functions such as displaying and notifying product or service information
To provide you with a more suitable page display and search results, understand product compatibility, and identify abnormal account status, we may automatically collect information about the services and usage methods you use and associate this information, including:
Log information: When you use products or services provided by our website or client, we will automatically collect detailed usage information of your services as relevant network logs. This includes your browsing and search query records, favorites and shopping cart records, IP address, browser type, telecom operator, language used, visit date and time, and web page records you visited.
Device Information: We will receive and record device related information (including device model, operating system version, MAC address, device settings, unique device identifier, mobile application list, and other software, hardware, and device environment information), device location related information (including IP address, GPS location, WLAN access point, Bluetooth, and base station sensor information), and device permission information (including storage permissions) based on your specific operations during software installation and use, to ensure the security of the device operating environment and provide ONNIBAC services necessary to prevent malicious programs and anti cheating.
Please note that individual device information, log information, etc. are information that cannot identify a specific natural person's identity. If we combine this type of non personal information with other information to identify a specific natural person's identity, or use it in combination with personal information, during the combined use period, this type of non personal information will be considered personal information. Unless authorized by you or otherwise required by laws and regulations, we will anonymize and de identify this type of personal information.
To provide you with more convenient and high-quality information display, search, and new product promotion services, we will use your device information to display potential commercial advertisements.
We strive to ensure your browsing experience. If you do not want to accept the commercial advertisement we send you, you can unsubscribe or close it by replying to the SMS prompt or other methods we provide.
In addition, we will also use your above information to continuously improve and optimize the above features.
3. Display and convenient search of goods/services
To save you time searching for products and improve your online shopping efficiency, we will use our technology to showcase products/services that better meet your needs, including recommending the products/services you may need based on predictions of your interests and preferences, as well as your favorites, add ons, and purchase records. During your browsing of flowers, you can choose to bookmark the products and/or services you are interested in, add them to your shopping cart, and share information with other third parties through the functional components we provide. During your use of the above functions, we will collect service log information, including records of your favorites and shopping cart additions, as well as sharing history, for the purpose of achieving the above functions and other clearly stated purposes.
4. Assist you in completing reservations or placing orders and order management
When you are preparing to book or place an order to purchase ONNIBAC's products or services, you need to provide us with at least the recipient's name, address, contact phone number, and ordering information. Before providing ONNIBAC with the aforementioned personal information of the actual purchaser, you need to ensure that you have obtained their authorized consent. If it involves personal information of a child, you need to ensure that you have obtained the consent of the child's guardian.
To facilitate your order management, we will collect your order information and display it to you; We will also use your order information for identity verification, transaction confirmation, payment settlement, delivery completion, order inquiry, customer service consultation and after-sales service, or to determine whether your transaction is abnormal in order to protect your transaction security.
The orders you generate on ONNIBAC may contain your identity information, contact information, payment information, etc., which are all sensitive information. Please be cautious when displaying or providing them to others. We will also try to de identify order information while ensuring its availability, such as desensitizing the recipient's phone number in the order.
5. Helping you complete payment
After you make a reservation or place an order, you can choose the payment services provided by gift cards or third-party payment institutions (including Alipay, WeChat payment and other payment channels, hereinafter referred to as "payment institutions") that cooperate with us and are embedded in the software tool development kit ("SDK"). In this process, according to relevant laws and regulations, we need to share your ONNIBAC order information (such as order number, order amount, and product type) with these payment institutions to confirm your payment instructions and complete the payment. To ensure that we are informed and confirmed of your payment progress and status in a timely manner, you agree that we may collect information related to payment progress from the payment institution you have chosen or other financial institutions you have chosen.
6. Complete the delivery of goods or services to you
After you place your order and complete the payment online, the franchise stores or third-party delivery companies we cooperate with (including SF Express, JD Express, Sesame Door, EMS, etc., hereinafter referred to as "delivery companies") will complete the delivery of your order. You are aware and agree that we will disclose delivery information related to your order (including product information, shipping address, recipient, and recipient's phone number) to the delivery company, and the delivery company will use your order information during the delivery process to ensure that the goods you ordered can be safely and accurately delivered. If you refuse to share such information, we will not be able to complete the relevant delivery services.
7. To provide you with customer service and after-sales service
When you contact our customer service, our system may record communication records and related content between you and customer service, and use your account information and order information for identity verification; When you need customer service assistance to modify relevant information (such as delivery address, contact information, etc.), you may also need to provide other information in addition to the above information to complete the modification; When you need us to provide customer service related to your account or order, we may inquire about your relevant order information in order to provide you with appropriate assistance and processing.
In order to provide services and improve service quality as reasonably necessary, we may also use your other information, including the relevant information you provided when contacting customer service, and the questionnaire response information you sent us when participating in the survey.
8. We provide you with information publishing functions such as reviews and flyers
When you use the ONNIBAC service to review and post, we will collect information you upload, post, or respond to, and display your nickname, profile picture, and post content.
9. Ensuring Your Use Safety
To improve the security of your use of ONNIBAC services, better prevent security risks such as phishing websites and computer viruses, protect the personal and property security of you, other users, or the public, and more accurately identify violations of laws and regulations or ONNIBAC related agreement rules, we may integrate your personal information, transaction information, device information, network logs, and other third-party legally shared information to comprehensively judge your account and transaction risks, conduct identity verification, detection, and prevent security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law.
10. To provide you with other extended services
To provide you with better products and/or services and enhance your experience of using ONNIBAC, we may collect and use your personal information based on your authorization when providing you with the following extended services:
(1) Location based inventory prompt and estimated delivery time service: We will access and obtain your location information after you enable location permission. Based on your location information, we will show you whether the selected product supports delivery to your location, as well as the inventory status and estimated delivery time of the product if supported.
(2) Camera based extended service: You can use this feature to take photos or videos for after-sales, evaluation, and sharing after enabling camera/camera permissions. Please be aware that even if you have agreed to enable camera permissions, we will only obtain photo information through the camera when you actively click on the camera icon in the client.
(3) Extension service for accessing and uploading images/videos based on photo albums (picture/video libraries): You can use this function to upload your photos/images/videos after enabling photo album permissions, to achieve functions such as changing your avatar, commenting and sharing photos, or communicating with customer service to provide proof. We may identify the products or services you need to purchase based on the photos/images you upload, or use review information containing the photos or images you upload.
(4) Microphone based voice technology related extension services: You can use the microphone to contact customer service or interact with customer service robots after enabling microphone permissions. In these functions, we will collect your recorded content to respond to your customer service and dispute resolution needs. Please be aware that even if you have agreed to enable microphone permissions, we will only obtain voice information through the microphone when you actively click on the microphone icon in the client or record a video.
(5) Read external storage: After completing the order, publish image reviews, and when uploading images, read the album images, which will require the permission to read external storage.
(6) Write to external storage: In order to achieve a smoother experience, we may write cache files and new version installation package files to improve access speed.
(7) Read Address Book: We will provide a quick function to fill in the recipient information when placing an order and creating a new address. You can directly read the contact person in the address book without the need for manual input.
You understand and agree that implementing the above extended services requires you to authorize us to access your camera, album, microphone, or obtain your location information by enabling the corresponding permissions on your device. If you do not provide this authorization, it does not affect your use of the basic functions of ONNIBAC services. When you need to cancel the authorization, you can disable the corresponding permissions in your device. For specific methods, please refer to your device manual or contact your device's service provider or manufacturer. However, your decision to close permissions will not affect the information collection and use based on your authorization.
11. Improve our services
We may involve you in surveys related to ONNIBAC services to help us improve existing services or design new ones; Meanwhile, we may use your information for software updates.
12. Other purposes and purposes
Please note that if we wish to use your personal information for other purposes not specified in this policy or collect additional personal information not mentioned, we will obtain your consent through page prompts, interactive processes, website announcements, or other means. Once you agree, such additional use will be considered as part of this policy, and such additional information will also be subject to this policy.
（3） The situation where we collect your personal information indirectly
We will obtain the relevant information authorized by you from related parties and third-party partners. For example, when you place an order through third-party partner websites and their mobile applications, the order information you provide may be passed on to us, so that we can process your order and ensure the smooth completion of the service; When you log in to ONNIBAC through a third-party account as mentioned in this clause, we may obtain relevant information authorized by you to share (such as account avatar, nickname) from third-party partners, and bind your third-party account with your ONNIBAC account, allowing you to directly log in to ONNIBAC through the third-party account.
We will collect and use your personal information within the scope authorized and agreed upon by our affiliates or third-party partners, in compliance with relevant laws and regulations, and in accordance with the agreement with our affiliates or third-party partners to determine the legal source of the personal information they provide. If it is necessary to use your personal information beyond the aforementioned scope, we will obtain your consent separately. We will use no less than the same protection measures and measures as we do for our own user personal information to protect indirectly obtained personal information.
（4） Exceptions to obtaining authorized consent
According to relevant laws and regulations, collecting your personal information does not require your authorized consent in the following situations:
1. Related to national security and national defense security;
2. Related to public safety, public health, and major public interests;
3. Related to criminal investigation, prosecution, trial, and enforcement of judgments;
4. For the purpose of protecting the significant legitimate rights and interests of personal information subjects or other individuals, such as life and property, but it is difficult to obtain your personal consent;
5. The personal information collected is publicly disclosed by you to the public on your own;
6. Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels;
7. Necessary for signing and fulfilling the contract according to your requirements;
8. Necessary for maintaining the safe and stable operation of the provided products or services, such as discovering and dealing with faults in the products or services;
9. Necessary for legitimate news reporting;
10. When academic research institutions conduct statistical or academic research based on the public interest and provide academic research or descriptive results to the public, they de identify the personal information contained in the results;
11. Other situations stipulated by laws and regulations.
You are aware and understand that after collecting your personal information, we may use technical means to deidentify the data. The deidentified information will not be able to identify your identity. In this case, we have the right to use the deidentified information to analyze and commercialize the user data base without obtaining your consent separately.
（5） Tips for sensitive personal information
The information provided by you or collected by us under this policy may include your personal sensitive information, such as ID number, personal biometric information, bank account, communication records and content, property information, credit information, travel trajectory, accommodation information, health and physiological information, and transaction information. Please be cautious and pay attention to personal sensitive information. You agree that we can process your personal sensitive information according to the purposes and methods described in this policy.
2、 How do we use cookies and similar technologies
（1） Cookies
We or our third-party partners may obtain and use your information through cookies or similar technologies, and store such information as log information.
By using cookies, we provide users with a simple and easy-to-use online experience. A cookie is a small amount of data that is sent from a network server to your browser and stored on your computer's hard drive. We use cookies to benefit you, such as simplifying the steps of repeated login, storing your shopping preferences or product data in your shopping cart to provide you with shopping preference settings, helping you optimize advertising selection and interaction, helping to determine your login status, and account or data security.
（2） Similar technologies such as website beacons
In addition to cookies, we will also use other similar technologies such as website beacons and pixel labels on the website. For example, the email we send you may contain an address link to our website content. If you click on this link, we will track the click to help us understand your product or service preferences, so that we can proactively improve our customer service experience. A website beacon is usually a transparent image embedded in a website or email. With the help of pixel labels in emails, we can determine whether the email has been opened.
（3） The use of cookies and similar technologies
We use cookies or similar technologies, which may be used for the following purposes:
1. Remember your identity. For example, cookies or similar technologies can help us identify your identity as our registered user, or save information you provide us about your preferences or other information, or assist in determining whether your login status is normal and whether there are any abnormal situations in your account;
2. Analyze your usage of our services. We can use cookies or similar technologies to understand what features of ONNIBAC services you use, or which products/services are most popular;
3. Advertising optimization. Cookies or similar technologies help us provide you with advertisements related to you based on your information, rather than conducting general advertising campaigns.
While using cookies or similar technologies for the aforementioned purposes, we may also provide a summary of non personally identifiable information collected through cookies or similar technologies to advertisers or other partners for analyzing how you and other users use ONNIBAC services for advertising purposes.
You can manage, delete, unsubscribe from cookies or similar technologies according to your preferences. You can usually modify the browser settings according to your own needs to reject cookies or other similar technologies, or clear all cookies or similar technologies saved in the software, or reject the application of cookies or similar technologies according to the corresponding selection mechanism. But if you do this, you may not be able to enjoy the best service experience. For example, you may need to personally change user settings every time you visit ONNIBAC, and the corresponding information you have previously recorded may also be deleted, and some services may not be able to be used properly.
3、 How do we protect the security of your personal information
（1） We only store your personal information for the shortest period necessary for the purposes stated in this policy, unless otherwise required by laws, regulations or regulatory authorities or with your consent for an extension of the retention period. When your personal information exceeds the retention period we have, we will delete or anonymize your personal information.
（2） If we terminate our services or operations, we will promptly cease the collection of your personal information and comply with relevant laws and regulations to notify you in advance. After the termination of our services or operations, we will delete or anonymize your personal information, except as otherwise provided by laws, regulations or regulatory authorities. If it involves personal information of children, we will promptly notify the child guardian of the cessation of operations.
（3） The information we collect and generate during our operations within the People's Republic of China is stored within China. Currently, we do not have any cross-border storage of your personal information or the provision of personal information to overseas parties. If there is a need for cross-border storage or providing personal information overseas, we will clearly inform you separately and obtain your authorized consent.
（4） Information security measures
We attach great importance to personal information security and have established a dedicated security team, taking all reasonable and feasible measures to protect your personal information.
1. Data security technology measures
We will adopt security measures that comply with industry standards and are reasonable and feasible to protect the personal information you provide, preventing unauthorized access, public disclosure, use, modification, damage or loss of your personal information.
(1) We will use encryption technology to ensure the confidentiality of data. For example, when exchanging data (such as credit card information) between your browser and server, it is protected by SSL (Secure Socket Layer) encryption.
(2) We will use data desensitization technology to enhance the security of personal information during use.
(3) We provide HTTPS (Hyper Text Transfer Protocol over Secure Socket Layer) secure browsing for ONNIBAC.
(4) We will use trusted protection mechanisms to prevent data from being maliciously attacked.
(5) We will adopt strict data access control and multiple identity authentication technology to protect personal information and prevent data from being used in violation of regulations.
2. Other security measures
(1) We manage and regulate the storage and use of personal information by establishing a data classification system, data security management standards, and data security development standards.
(2) We will deploy access control mechanisms to only allow employees and partners who need to know this information to access your personal information, and have set up strict access control and monitoring mechanisms for this purpose. We also require all personnel who may have access to your personal information to fulfill corresponding confidentiality obligations. If these obligations are not fulfilled, legal responsibility may be pursued or our cooperation relationship may be terminated.
(3) We will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.
(4) We have an industry-leading data security management system centered around the data lifecycle, which enhances the security of the entire system from multiple dimensions such as organizational construction, system design, personnel management, and product technology.
(5) We will take all reasonable and feasible measures to ensure that unrelated personal information is not collected.
3. The Internet environment is not 100% secure. We will try our best to ensure or guarantee the security of any information you send us. If our physical, technological, or management protective facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, which damages your legitimate rights and interests, we will bear corresponding legal responsibilities.
（5） Safety Tips
1. The Internet is not an absolutely secure environment. We recommend that you use complex passwords when setting up your ONNIBAC account and keep your account, password and other identity elements properly. When you use ONNIBAC services, we will identify your identity through your account, password, and other identity elements. Once you disclose the aforementioned information, you may suffer losses and may have adverse effects on you. If you find that your personal information, especially your account or password, has been leaked, please contact ONNIBAC customer service immediately so that we can take appropriate measures based on your application.
2. When using ONNIBAC services for communication or purchasing goods and services, it is inevitable that you will need to disclose your personal information, such as contact information or address, to counterparties or potential counterparties. Please protect your personal information properly and only provide it to others when necessary.
3. Please note that the information you voluntarily share or even publicly share when using our services may involve personal information or even sensitive information of yourself or others. For example, if you choose to upload images containing personal information when evaluating or sharing flyers. Please be more cautious when considering whether to share or even publicly share relevant information when using our services. If the information you publicly share involves personal information of a child, you need to obtain the consent of the child's guardian before publishing.
4. Please understand that due to technological limitations and risk prevention limitations, even if we have tried our best to strengthen security measures, we cannot always guarantee 100% information security. You need to understand that the system and communication network you use to access ONNIBAC services may encounter problems due to situations beyond our control.
（6） Security incident handling
To address the potential risks of personal information leakage, damage, and loss, we have established multiple systems that clarify the classification and grading standards for security incidents and vulnerabilities, as well as corresponding processing procedures. We have also established a dedicated emergency response team for security incidents. In accordance with the requirements of security incident disposal standards, we have initiated safety plans for different security incidents, conducted loss control, analysis, positioning, formulated remedial measures, and collaborated with relevant departments to trace and combat them.
In the event of an unfortunate information security incident, we will promptly inform you in accordance with legal and regulatory requirements of the basic situation and possible impacts of the security incident, the measures we have taken or will take to dispose of it, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will promptly inform you of the relevant situation of the event through email, letter, phone, push notifications, and other means. If it is difficult to inform the personal information subject one by one, we will take reasonable and effective measures to publish an announcement. At the same time, we will also proactively report the handling of information security incidents in accordance with regulatory requirements.
4、 How do you manage your personal information
We attach great importance to your attention to personal information and do our best to protect your rights to access, correct, delete, and withdraw your consent to personal information, so that you have sufficient ability to protect your privacy and security. Please also understand that your decision to correct, delete, revoke authorization, or cancel the account does not affect our previous personal information processing based on your authorization.
You can manage your personal information through the following methods, but please be aware that unless otherwise provided by laws and regulations, when you correct, delete your personal information or apply for account cancellation, we may not immediately correct or delete certain specific information from the backup system, but we will correct or delete this information during backup updates.
（1） Access and correct your personal information
You have the right to access and correct your personal information at any time, except as otherwise provided by laws and regulations. You can access and correct your personal information through the following methods:
1. ONNIBACPC: You can log in to the ONNIBAC website and enter the personal center page to query and correct your personal and account information;
2. ONNIBAC Mobile: You can log in to your mobile client account, click "Personal" at the bottom to enter the personal page, and then click on the avatar in the upper left corner to enter the personal center to query and correct your personal and account information; Click on "Address" in "My Services" to query and correct your shipping address;
3. If you are unable to access or correct the personal information through the above path, you can contact us through our online customer service. We will respond to your request for access or correction of other personal information generated during your use of ONNIBAC services in accordance with the methods, deadlines, and scope outlined in this policy. However, for security and identity considerations, you may not be able to modify certain initial registration information submitted during registration.
（2） Delete your personal information
1. You can delete some of your personal information independently through the methods listed in "(1) Accessing and Correcting Your Personal Information". When deleting some information, we may require you to perform identity verification to ensure information security.
2. In the following situations, if you are unable to independently delete your personal information through the method described in paragraph 1 above, you may request us to delete your personal information:
(1) If our handling of personal information violates laws and regulations;
(2) If we collect and use your personal information without your authorized consent;
(3) If our handling of personal information seriously violates our agreement with you;
(4) If we no longer provide ONNIBAC services for you.
If we confirm that your deletion request complies with laws, regulations, and other public disclosure requirements, we will also notify our affiliates and authorized partners who have obtained your personal information from us as much as possible, and require them to delete it in a timely manner, unless otherwise provided by laws and regulations, or if these entities have obtained your independent authorization.
（3） Change the scope of your authorization or withdraw your authorization
Please understand that some basic personal information is necessary for your use of ONNIBAC services, but the provision of most other personal information is up to you. You can change the scope of your authorization for us to continue calling additional functions to collect your personal information or revoke your authorization by deleting information, disabling device functions, etc. After you revoke your authorization, we will no longer be able to provide you with the services corresponding to your revocation, nor will we process your corresponding personal information.
（4） Cancel your account
You can directly apply for account cancellation in our product. You can access "My - Settings - Account and Security - Cancel Account" through the app to complete the cancellation process; After the account is cancelled, we will stop providing you with products or services and delete your personal information or anonymize it in accordance with applicable laws. When you are authorized to log in to our service through a third party account (such as WeChat, Alipay, QQ, etc.), you need to apply to a third party to cancel your account.
（5） Constrained Information System Automatic Decision Making
In certain business functions, we may only make decisions based on non manual automatic decision-making mechanisms such as information systems and algorithms. If these decisions significantly affect your legitimate rights and interests, you have the right to request an explanation from us, and we will also provide appropriate remedies without infringing on ONNIBAC's trade secrets or other user rights and social public interests.
（6） In response to your above request
To ensure security, you may need to provide a written request or other means of proving your identity. We may first request you to verify your identity before processing your request.
We will generally respond to your reasonable requests in accordance with the provisions of this policy. However, we may refuse requests that are unfounded, require excessive technical means (such as developing new systems or fundamentally changing current practices), pose risks to the legitimate rights and interests of others, or are very impractical (such as involving information stored on backup tapes).
In the following situations, according to legal requirements, we will not be able to respond to your request:
1. Related to national security and national defense security;
2. Related to public safety, public health, and major public interests;
3. Related to criminal investigation, prosecution, trial, and enforcement of judgments;
4. There is sufficient evidence to indicate that the personal information subject has subjective malice or abuse of rights;
5. Responding to your request will result in serious damage to your or other individuals or organizations' legitimate rights and interests;
6. Involving trade secrets;
7. Contrary to our obligations under laws and regulations.
5、 Notification and Revision
（1） In order to provide you with better services, we may modify the terms of this policy in a timely manner based on the updates of ONNIBAC services and relevant requirements of laws and regulations, and such modifications constitute a part of this policy. If such updates result in a substantial reduction or significant change in your rights under this policy (such as a significant change in the type of personal information collected and used, as well as the method of collection and use), we will notify you through website announcements, push notifications, pop ups, or other means before this policy takes effect. If you do not agree to such changes, you may choose to stop using the ONNIBAC service; If you continue to use ONNIBAC services, it means that you have fully read, understood, and agreed to be bound by the revised policy.
Any modifications we make will prioritize your satisfaction. We encourage you to consult our privacy policy every time you use ONNIBAC services.
（2） We may issue service related announcements when necessary, such as when we suspend a service due to system maintenance. You may not be able to cancel these announcements related to services that are not promotional in nature.
7、 How to contact us
We have established a dedicated department for personal information protection, which will protect your personal information in accordance with this policy. If you have any complaints or reports about network information security, or if you have any questions, opinions or suggestions regarding this policy, ONNIBAC's privacy measures, or your information, you can contact customer service online or call ONNIBAC's contact phone number.